Feedback From Our Online Customers

Great Service


"Amazing value. Fast shipping and outstanding customer service, especially helpful with advice for novice users. Will surely buy from again for any vape products as I know I get looked after and my business is appreciated. Refreshing in our fast paced day and age." - Joel H.


"Prompt, efficient, very reasonable pricing and awesome communication. There are numerous online vape stores around the country but this is the best site I have dealt with and the only one I do so now." - Stewart P.


"With both my orders that I've placed, you have been quick to respond with very professional documenting and satisfactory express postage." - Daniel A.


"Always amazing. Customer service and postage is fantastic." - Jamie H.


"Super fast delivery! Outstanding customer service and to top it all off it is most definitely the best vaping device I have come across so far. Thank you Vape Store. 10/10." - Charmaine E.


"Always great products and service from The Vape Store! Cheers guys." - Jay W.


"Great support, thanks to the friendly Vape Store team for giving me a call and tracking my order." - Natasha S.


"Great service and also very helpful when I realised that I had put the incorrect address in for my online order. I called, this was fixed by Damien straight away and he sent through a confirmation email. Very impressed! Thanks." - Simon B.


"There are a lot of businesses out there who claim to have great customer service and support. The Vape Store could teach most of them how it should be done." - Bevon S.


"Great team, very helpful and quick to respond when I needed assistance." - Jim G.


"Was very happy that as soon as what I was after was back in stock I got contacted. Thank you." - Jamie A.


"Only positives from here guys. Keep doing the great work. Thanks." - Robert F.


"You guys are awesome at The Vape Store. Cheers!" - Robert H.


"Great service. Lots of helpful information when I called." - Shaun B.


"I love that you send a video with your starter kits. That's a really great idea!" - Tracey B.


"Excellent service and very helpful staff. Recommended!" - Joel V.


"Friendly customer support. Allowed me to change my order over the phone. Great prices and fast shipping!" - Nathanial B.


"Fast shipping, great prices, lots of stock and great juices." - George B.


"Excellent products, excellent prices and super fast postage. Thanks!" - Daniel M.


"The service at The Vape Store is always fantastic. The quality of the products is perfect and the speed of delivery is outstanding. If you are looking for a single supplier for all your vaping needs, this is the place." - Stewart P.


"Very happy with my order. The staff are always there to help with my questions and always quick to respond. Great delivery times, great product, great service." - Nic R.






An Easy Experience


"Always helpful, informed and the best price - what more do you want?" - Paul B.


"Easy website to navigate and great description of products! Loved being able to read the reviews so easily too! Now I'm just eagerly awaiting the arrival of my package!" - Jack R.


"Great packaging, great machine, great shipping time, great price." - Sarah S.


"Very happy with the service; of all the different online stores I've bought from, I am happy to delete anyone else I've used previously and will return only to TheVapeStore AU. Thanks guys!" - David G.


"The website was easy to navigate and allowed payPal. Delivery was very quick. Will definitely use VapeStore again." - Gavin G.


"Great website, easy to navigate and find what you want. The videos are a great idea for someone new to vaping, very well explained." - Marina M.


"I really enjoy your product. I have purchased many e-cigs and yours is my favourite one. Easy to use with the best performance." - Jacqueline C.


"Great site! Great products! Will definitely come back and purchase from again and will definitely be recommending this site to everyone." - Jack R.


"I was quite impressed by the way you make everything so easy and efficient to order from your page. Thanks." - Lisa Y.


"Website is easy to go through and find what you're looking for, and delivery is always fast and reliable." - Michael P.


"Nice website layout and good selection of products to choose from." - Steven S.


"The site was easy to use, and I didn't have a single problem with it. Definitely will be shopping with you again." - Kyle G.


"Site was easy to navigate. I'm only just buying my first vape, so I browsed a lot of online stores and found this to be the easiest and least pretentious." - Dean C.


"I recently moved to Adelaide and needed a new vape store. Found you guys down the road in Holden Hill and went to have a look. Ended up talking to one of the guys who gave me so much great information that I ended up being in the store for over an hour (not a bad thing). Due to this, I decided to upgrade my mods further and buy online, which was also a great experience. Keep doing what you do!" - Andrew H.


"I had a very positive experience and would recommend this site to everyone I know who vapes. Excellent website. Very simple and easy to navigate. Plus great service! I'll be shopping here from now on." - Paula P.


"Your website was easy to use, and the videos were helpful. Our order arrived quickly, and the order and shipping confirmations are appreciated. Great service all round." - Fiona B.


"No mess, no fuss ordering! Website easy to access and order. Arrives here within days of order. Very happy, thank you." - Marie L.


"I liked the look and feel of your website. I'm a tech savvy person but it was very user friendly and I picked your store because I prefer paying with PayPal. Keep it up, and I will definitely be back to try some of the Monster juices that looked and sounded cool." - Simon A.


"I'm new to online shopping and the site was so easy for me to use. So many options to pick from. I will always be one happy customer to use this site." - Ari R.

"Fantastic online store which is absolutely trustworthy. Great advice given from their staff member. I was very new to vaping, and had a lot of questions about how it worked, what is needed, etc., and they were able to help me and answer all my questions to the point where I was happy to purchase my Endura T18 then and there. Shipping took no time at all, and I'm glad I took the advice and purchased the T18 - definitely an awesome e-cigarette. I'll definitely be back again to purchase The Vape Store's e-liquid in the coming week, and will be recommending friends to this site." - Terence S.


Fast Shipping


"Ordered my vape on the Sunday, it was in my letterbox on Monday! Can't fault that for service! Great quality product. The Vape Store will be my 'go to' from here on in! Might also note, I popped into the Goodwood Road store with a vape not purchased from there and the boys were more than happy to help me out (hence why they were my first choice for my new pen!). Service quality counts for everything!" - Michelle R.


"Could honestly say this is the best vape store i have used. Fastest delivery I've ever had." - Rhys S.


"Very good pricing on excellent products. Quick delivery. I highly recommend The Vape Store." - Mark J.


"Amazing. I ordered on the 16th April about 4pm online and to my amazement on the 17th I got my package. Well done Vape Store." - Sean B.


"The quickest postage I've ever experienced. Delivered in 12 hours." - Reece F.


"Incredibly fast service! Thank you, I won't hesitate to recommend your business to others." - Petra K.


"Quick postage, very happy, and the flavours are great. Will be shopping again real soon to try some different flavours." - David S.


"Ordered this morning and it was in my letter box when I got home 4 hours later." - Naomi C.


"Quick and prompt transaction. Item received quickly and hassle free. Happy client. Cheers" - Kathleen N.


"My items arrived today, two days after my order. I was so shocked, but grateful because I was completely out of coils! Thank you guys!" - Amanda S.


"Quick, efficient service and shipping. No fuss, great service." - Craig H.


"Such great service, fast shipping and product as described. You will be getting 100% of my vaping business." - Marc C.


"Great response with my enquiry and very fast delivery! Keep up the good work." - Ekachai S.


"Awesome customer service and super quick postage times. Thanks!" - Derek E.


"Great products and super dooper fast postage. :D :D" - Kat K.


"Very positive! Fast shipping, really friendly and helpful staff." - Chelsea L.


"Excellent choice, fast delivery. Very happy with the purchase." - Rachel S.


"Great response to emails, perfection in the delivery." - Simon F.


"Easy transaction, fast shipping. I will be sure to make this vape shop my regular supplier!" - Steve M.


"Great price, great service, awesome product! I'll be back." - Stephen E.


"Great prices and fantastic time processing the order makes shopping with The Vape Store great! Keep up the good work." - Marcus Z.


"Just received my EVOD 2. Very fast service. Having not vaped before, this is already an enjoyable experience. Thank you." - Craig E.


"I am still amazed that I received my order so quickly! #happycustomer (P.S. I love the video tutorials on your website - great content for vape newbies)." - Faarah N.