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    Shipping

    We are renowned for our fast shipping. Check out our Testimonials page to see reviews from some of our customers.

     

    Interstate Customers

    Your package is dispatched from our warehouse in Adelaide, South Australia. We use Australia Post Express Post and in most cases you will see your order one day after dispatch if you live in a major metropolitan area in your state.

    To give you some idea of when you can expect your order, here's the average shipping times for each capital city in Australia (if you place your order before 1.00pm CST - otherwise add an extra day if you order after that time).

    • Melbourne: Next Day
    • Sydney: Next Day
    • Brisbane: Next Day
    • Canberra: Next Day
    • Perth: 2 days
    • Hobart: 1 - 2 days
    • Darwin: 2 days

     

    Our shipping price is a flat rate of $9 for any order through our site under $50. Free shipping is automatically applied for all orders over $50.

    Signature on Delivery is available as an option for all packages at a cost of $2.95.

    Australia Post recently altered their delivery methods and now will do a "Safe Drop" for all parcels that do not include Signature on Delivery. If your postal delivery person does a Safe Drop and your item goes missing, unfortunately this can only be chased up with Australia Post by the recipient (yourself) and not the sender (us). Contact Australia Post on 13 76 78 with your tracking number to follow up missing items.

     

    Adelaide Metro Customers

    If you're ordering from Adelaide we use Adelaide Parcel Delivery to ship out your order. If you happen to order before 8:30am CST it should arrive at your door the same day if you're in the APD same day delivery network (which covers most of the Adelaide metro area).

    Signature on Delivery is available as an option for all packages at a cost of $2.95.

    If you do not choose Signature on Delivery and the courier leaves the parcel in what they deem a "safe place", we cannot accept liability for it going missing. For this reason we strongly recommend adding Signature on Delivery for all local parcels, or leaving us with clear instructions on a safe place in which to leave your order should nobody be home to personally accept delivery.