At this stage, we're only offering this option online, but we hope to be able to extend Bitcoin payments to our stores soon.
How is the exchange rate calculated?
We use GoCoin as the payment gateway, which calculates the rate based on multiple exchanges. However, as it’s inevitable that the Bitcoin market will fluctuate, it’s really up to our customers to decide how they feel most comfortable paying. At the end of the day, we felt this was an important step in improving the online experience at The Vape Store by giving customers more choices and greater flexibility in the way they transact with us.
What about refunds?
If you decide to cancel an order or if we need to offer you a refund, you will receive the payment back in the currency you used to make your transaction. That means you will receive the refund in the same amount of Bitcoin and Litecoin used to make the initial purchase.
While you will see the price in Australian dollars, for those who are already Bitcoin users, they will be able to select the Pay With Bitcoin option under the Payment Information section of our check out page. Once you click the “Complete Order” button, you will be redirected to GoCoin to complete your purchase.